You pick up your phone and shortly after a few seconds you are greeted with this voice greeting you, “Hello! Welcome To XYZ Incorporated, How may I help you?” This is the indication that you are now talking with a call center representative. These are the kind of interactions that we’ve done so many times […]

Telemarketing is a very tough job, sometimes you are provided with the numbers to contact while sometimes you have to scrounge for them. Although that being said, this kind of job comes with its own dangers, the national do not call registry protects the customers who have strictly prohibited from telemarketers contacting them. So before […]

We are moving towards a globalized economy rapidly. Due to the enhancing speed of this digitized world, more and more organizations are going for outsourced call centers. The main purpose is to provide excellent customer service along with building healthy and professional relationships with the customers. Slowly and steadily, Pakistan has also joined this exceptional […]